Free Workshops for Retailers
at the NYACS Trade Show
Thursday, May 11, 2017
9:00 to 10:15 am, Oncenter, Syracuse NY
(Choose one of these five)

Jason Aldean 2

NOTE: Every retailer who attends one of these workshops and completes a short evaluation
form afterward will automatically be entered in a drawing for two tickets for the Jason Aldean
concert to be held June 3 at Darien Lake Performing Arts Center. No purchase necessary!
McKennapic“Enough With the Drama! Conflict Resolution Strategies for Store Managers”
Linda McKenna, Principal, Convenience Coaches
Tired of the he said/she said? Feel like a parent, not a manager? It can be exhausting. Yet such conflict – if unresolved – leads to poor performance and turnover. Effective managers must address conflict in a positive manner. Here are practical tools for preventing conflict and successfully resolving it when it arises.
MichaelLawshePicNewest“Smart, Sales-Driven Trends in Store Design”
Mike Lawshe, President & CEO, Paragon Solutions
In convenience store design, the objective is always to provide the best experience possible to maximize customer interactions and increase your sales. With 35 years of experience designing retail locations across the U.S., the presenter will show real-life elements of contemporary design that could transform your next remodel or new store.
Tom Briant 2017“Tobacco Regulatory Briefing: From Your Backyard to Washington DC”
Tom Briant, Executive Director, National Association of Tobacco Outlets

One of the nation’s foremost experts on tobacco retailing issues gives an up-to-the-minute report on existing and potential regulation of this vital C-store category at the federal, state and local levels. Licensing, excise taxes, flavoring issues, e-cigarette restrictions, purchase ages, FDA regulations, and much more.

Deb Holand pic full“Rethinking Grab-n-Go, Case-Ready Food Program Design
Deborah Holand, Owner,; Senior Consulting Partner, b2b Solutions
How to revitalize your case-ready results and achieve year-over-year profit growth. Critical components for designing concepts with longevity. Includes case study examples for fresh food grab-n-go program structures for both made-to-order and off-site sandwich and bakery commissary support programs.
sla logo“The ABCs of ABC Licensing and Enforcement
New York State Liquor Authority
Revisit the fundamentals of obtaining and keeping your off-premise beer license, understanding your privileges and obligations as a licensee, and how the laws governing sales of alcoholic beverages are currently enforced. Great opportunity for Q & A.